Contact Us

If you have suggestions, comments or concerns, please contact:

CapTel Customer Care

If your expressed concern is not resolved to your satisfaction, contact your State Relay Administrator:

Billy Mauldin

Director Telecommunications Relay Service and TEPP
Wisconsin Public Service Commission
Bureau of Broadband, Digital and Telecommunications Access
4822 Madison Yards Way
PO Box 7854
Madison, WI 53707
VP/Voice: 608-234-4781
Email: billy.mauldin@wisconsin.gov

Should your expressed concern go unresolved to your satisfaction, the Federal Communications Commission is available to serve you regarding relay issues:

Voice: 888-CALL-FCC

TTY: 888-TELL-FCC

Website: consumercomplaints.fcc.gov

Through Hamilton Relay’s high quality professional outreach services, Outreach Coordinators work to ensure individuals within their state are aware of the variety of relay services available to them and understand how to use relay when making or receiving calls.

If you are not sure how relay services in your state work and would like to learn more, contact us!

If you know of an agency, business, school or individual who could benefit from training on how to use relay services, Outreach Coordinators are happy to help educate and provide training to them.

Contact your Outreach Coordinator today!

Jhaynehl Fortaleza

Regional Outreach Coordinator

jhaynehl.fortaleza@hamiltonrelay.com Favorite Recipe