Contact Us

If you have suggestions, comments or concerns, please contact:

Virginia Relay Customer Care

1006 12th Street
Aurora, NE 68818
Voice: 866-894-4116
TTY: 866-246-9300
Fax: 402-694-5110
Email: varelay@hamiltonrelay.com

If your expressed concern is not resolved to your satisfaction, contact your State Relay Administrator:

Eric Raff

Virginia Department for the Deaf and Hard of Hearing (VDDHH)
1602 Rolling Hills Drive, Suite 203
Henrico, VA 23229-5012
Office: 804-404-9090
Fax: 804-662-9718
Email: eric.raff@vddhh.virginia.gov
VDDHH Website: www.vddhh.org
Virginia Relay Website: www.varelay.org

Should your expressed concern go unresolved to your satisfaction, the Federal Communications Commission is available to serve you regarding relay issues:

Voice: 888-CALL-FCC

TTY: 888-TELL-FCC

Website: consumercomplaints.fcc.gov

Through Hamilton Relay’s high quality professional outreach services, Outreach Coordinators work to ensure individuals within their state are aware of the variety of relay services available to them and understand how to use relay when making or receiving calls.

If you are not sure how relay services in your state work and would like to learn more, contact us!

If you know of an agency, business, school or individual who could benefit from training on how to use relay services, Outreach Coordinators are happy to help educate and provide training to them.

Contact your Outreach Coordinator today!

I'yana James

Virginia Outreach Coordinator
iyana.james@hamiltonrelay.com
I'yana James bio

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